PRIVACY STATEMENT
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at mail@campingoutdoors.com.au or mailing us at:
Camping & Outdoors
39 Hyne Street Gympie Queensland AU 4570
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - Lightspeed eCom
Our store is hosted on Lightspped eCom. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Lightspeed's data storage, databases and the general Lightspeed application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Lightspeed stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Lightspeed’s Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Ecwid cookies
| Cookie name (as seen in a browser) | What the cookie is used for | Cookie classification | What is stored in the cookie on the client's device | Cookie type and lifetime |
| PSecwid__{store_id}__emailPSemail | Email entered on the shopping cart page | Personalization | Customer email | Persistent, 180 days |
| PSecwid__{store_id}__emailPSemail_expire | Email entered on the shopping cart page expiration date | Personalization | Expiration date of customer email | Persistent, 180 days |
| PSecwid__document__referrerPSreferrer | HTTP referrer | Personalization | Referrer link | Persistent, 90 days |
| PSecwid__document__referrerPSreferrer_expire | HTTP referrer expiration date | Personalization | Expiration date of a referrer link | Persistent, 90 days |
| PSecwid__{store_id}PScart | Customer cart contents | Technically required | Representation of shopping cart object | Persistent, 365 days |
| PSecwid__{store_id}PScart_expire | Customer cart contents expiration date | Technically required | Expiration date of representation of shopping cart object | Persistent, 365 days |
| PSecwid__{store_id}PScustomerid | Customer internal identifier | Technically required | Logged in customer identifier (numeric) | Persistent, 365 days |
| PSecwid__{store_id}PScustomerid_expire | Customer internal identifier expiration date | Technically required | Expiration date of logged in customer identifier (numeric) | Persistent, 365 days |
| PSecwid__{store_id}PStoken | Customer Auth token | Technically required | Customer ID and auth token | Persistent, 365 days |
| PSecwid__{store_id}PStoken_expire | Customer Auth token expiration date | Technically required | Expiration date of customer ID and auth token | Persistent, 365 days |
| PSecwid__{store_id}PSprofile | Data of authenticated customer | Technically required | Representation of customer profile object: authToken: Auth token billingPerson: address entered on the checkout page email: email of customer profile favoritesNotMerged: internal flag id: customer ID ownerId: store ID registered: account creation date shippingAddresses: not used taxExempt: internal flag taxIdValid: internal flag updated: internal flag | Persistent, 365 days |
| PSecwid__{store_id}PSprofile_expire | Data of authenticated customer expiration date | Technically required | Expiration date of representation of customer profile object: authToken: Auth token billingPerson: address entered on the checkout page email: email of customer profile favoritesNotMerged: internal flag id: customer ID ownerId: store ID registered: account creation date shippingAddresses: not used taxExempt: internal flag taxIdValid: internal flag updated: internal flag | Persistent, 365 days |
| PSecwid__{store_id}PSfavorites | Products added to favorites | Technically required | List of favorite product IDs | Persistent, 365 days |
| PSecwid__{store_id}PSfavorites_expire | Products added to favorites expiration date | Technically required | Expiration date of the list of favorite product IDs | Persistent, 365 days |
| PSecwid__{store_id}PStaxSettings | Store tax scheme | Technically required | Representation of the tax settings object | Persistent, 365 days |
| PSecwid__{store_id}PStaxSettings_expire | Store tax scheme expiration date | Technically required | Expiration date of the representation of tax settings object | Persistent, 365 days |
| PSorder__result__{store_id}PSorderResult | Last placed order | Technically required | Representation of the placed order | Persistent, 12 hours |
| PSecwid__shopping__cart__controller__storagePSlastPlace | Continue shopping URL | Personalization | Last visited category page object | Persistent, 180 days |
| PSecwid__shopping__cart__controller__storagePSlastPlace_expire | Continue shopping URL expiration date | Personalization | Expiration date of the last visited category page object | Persistent, 180 days |
| PSecwid__{store_id}__taxIdPStaxId | Tax ID entered at the checkout | Personalization | Customer Vat ID | Persistent, 180 days |
| PSecwid__{store_id}__taxIdPStaxId_expire | Tax ID entered at the checkout expiration date | Personalization | Expiration date of a customer Vat ID | Persistent, 180 days |
| ec-user-response | Flag that stores user consent for tracking on site. Used if GDPR cookie consent banner is enabled. | Technically required | True or false | Persistent, 365 days (or 180 days for EU, UK, CH) |
| ec-user-response-issued-at | Date and time when user consent was issued. Used if GDPR cookie consent banner is enabled. | Technically required | Epoch time | Persistent, 365 days (or 180 days for EU, UK, CH) |
| PSecwid__utm__storagePSutm__data | UTM cookies for merchant analytics | Marketing | UTM cookies for analytics | Persistent, 90 days |
| PSecwid__utm__storagePSutm__data_expire | UTM cookies for merchant analytics expiration date | Marketing | Expiration date of UTM cookies for analytics | Persistent, 90 days |
| __eca_s_id_ | Session for Ecwid analytics (restarted every 30 mins) | Marketing | Random unique number | Persistent, 30 minutes |
| __eca_v_id_ | Identifier for Ecwid analytics | Marketing | Random unique number | Persistent, 365 days |
| PSdispatcher__content__idsPS{product_id} | State for merchant custom tracking code for content | Technically required | State value | Persistent, 12 hours |
| PSdispatcher__content__idsPS{product_id}_expire | Expiration time for PSdispatcher__content__ idsPS{product_id} | Technically required | Expiration date of state value | Persistent, 12 hours |
| PSdispatcher__placed__ordersPS{order_id} | State for merchant custom tracking code for orders | Technically required | State value | Persistent, 12 hours |
| PSdispatcher__placed__ordersPS{order_id}_expire | Expiration time for PSdispatcher__placed__ ordersPS{order_id} | Technically required | Expiration date of state value | Persistent, 12 hours |
| PSec__custom__code__idPS{store_id} | Order IDs for merchant custom tracking code for orders | Technically required | List of order IDs | Persistent, 12 hours |
| PSec__custom__code__idPS{store_id}_expire | Expiration time for PSec__custom__code__ idPS{store_id} | Technically required | Expiration date of list of order IDs | Persistent, 12 hours |
| PSreloadTriggerPSreloadTrigger | State of reloading process after SSO failure | Technically required | 1 during reloading process | Persistent, 12 hours |
| PSreloadTriggerPSreloadTrigger_expire | Expiration time for state of reloading process after SSO failure | Technically required | Expiration date of state value | Persistent, 12 hours |
| PSecwid__agree__personal__data_usage__{store_id}PSallowUsePersonalData | Flag that stores user consent for tracking on site for legacy storefront(deprecated) | Technically required | State value | Persistent, 365 days |
| PSecwid__agree__personal__data_usage__{store_id}PSallowUsePersonalData_expire | Expiration time for flag that stores user consent for tracking on site for legacy storefront (deprecated) | Technically required | Expiration date of state value | Persistent, 365 days |
| PSecwid__facebookPSlastUserId | Facebook ID logged in by Ecwid | Technically required | Facebook ID | Persistent, 180 days |
| PSecwid__facebookPSlastUserId_expire | Expiration time for Facebook ID logged by in Ecwid | Technically required | Expiration date of Facebook ID | Persistent, 180 days |
| PSlast__historyPSts | Timestamp for history token | Technically required | Timestamp | Persistent, 365 days |
| PSlast__historyPSts_expire | Expiration time for timestamp for history token | Technically required | Expiration date of timestamp | Persistent, 365 days |
| PSlast__historyPStoken | Token parameter for synchronization of iframe with a parent window | Technically required | Token parameter for synchronization of iframe with a parent window. To remember the last page after refresh. | Persistent, 365 days |
| PSlast__historyPStoken_expire | Expiration time for history token | Technically required | Expiration date of history token | Persistent, 365 days |
| PSecwid__{store_id}__tax__informationPStax__information | Customer tax info | Personalization | Customer tax info | Persistent, 365 days |
| PSecwid__{store_id}__tax__informationPStax__information_expire | Expiration time for customer tax info | Personalization | Expiration date of customer tax info | Persistent, 365 days |
Ecwid cookies are not shared with any third parties.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at mail@campingoutdoors.com.au or by mail at
Camping & Outdoors
[Re: Privacy Compliance Officer]
39 Hyne Street Gympie Queensland AU 4570
